Returns & Exchanges

Standard, In-Stock Items

Unused, uninstalled items in their original packaging may be returned within 30 days of pickup or delivery for a refund or store credit, less any return freight cost. A copy of your order confirmation or invoice is required.

After 30 Days

Returns and exchanges are not accepted after 30 days.

Custom-Configured & Special-Order Items

Doors and windows built to a specific width, height, or configuration you selected are made to order and are not eligible for return unless the item arrives damaged, defective, or does not match what was ordered. Please review your selected size and configuration carefully before completing checkout.

Inspection Required

All returned merchandise must be inspected and approved by AllGood Depot before a return or exchange is completed. Products that have been installed, altered, cut, drilled, painted, damaged, or otherwise made non-resalable may be refused.

Prehung Doors — Restocking Fee

Accepted returns or exchanges of prehung doors are subject to a $30 restocking fee per prehung door.

Damaged or Incorrect Items

If your order arrives damaged, defective, or does not match the SKU you ordered, contact us within 5 business days at (404) 966-5363 or email info@allgooddepot.com. We will arrange a replacement, repair, or refund at no cost to you.

How to Start a Return

Call (404) 966-5363 or email info@allgooddepot.com with your order number. We will confirm eligibility and, if approved, explain how to return the item to our Marietta warehouse or arrange a pickup.

Refunds

Approved refunds are issued to the original payment method within 5–10 business days after the returned item is received and inspected.